Users - managing your account

User responsibilities

When you are granted access to the Hoffman2 Cluster, you accept:

  1. Each person is allowed only one Hoffman2 Cluster user account. If you require access to multiple research groups, please submit a request to add/join a secondary group via our online helpdesk.

  2. Hoffman2 Cluster user accounts are single user IDs and are not to be shared. If sharing is detected, your account will be disabled.

  3. All accounts on the Hoffman2 Cluster are governed by a set of Security Policies, which include UCLA Policy 401: Minimum Security Standards for Network Devices and UCLA Policy 404: Protection of Electronically Stored Personal Information. Please read and familiarize yourself with these UCLA and Hoffman2 Cluster policies.

  4. Personal information and other sensitive data, including statutory, regulatory, and contractually protected data - for example, human subjects research, restricted research, student and educational data, and personal health information (PHI) - are prohibited on the Hoffman2 Cluster.

  5. You are expected to keep your contact information current for cluster-wide communication. To do so, please login into your My Profile page of the System Identity Manager at: https://sim.idre.ucla.edu/sim/profile and update your Hoffman2 Cluster identity profile.

If you have any questions, please open a new support ticket via our helpdesk

Account expiration

Hoffman2 Cluster user accounts must be renewed annually by your sponsor, typically on the anniversary of the account’s creation date. Expired user accounts that are not renewed will be scheduled for deletion from the system, including any permanent data in their home and scratch directories. For more information, please see below Data retention.


Questions or comments? Visit our support online help desk at: https://support.idre.ucla.edu.


Data retention

Data in your home directory never expires as long as your user account is active. If your access to the Hoffman2 Cluster is revoked by your sponsor or if your account expires, your account will be disabled and you will be given a grace period to find a new sponsor. After the grace period, your account will be removed from the system and any data on your home and scratch directories will be removed from the system. Please see the page, Storage for more details on the available cluster file systems.

If your sponsor has purchased additional project storage, any data on your sponsor’s purchased project directory will be transferred to your sponsor or their appointed delegate.


Questions or comments? Visit our support online help desk at: https://support.idre.ucla.edu.


Password Processes

Please adhere to the following rules when creating your password:

  • You cannot use your username or a significant portion of it in your password.

  • You need to have a minimum of 8 characters.

  • You need to have at least 5 unique (different) characters.

  • You need to have at least one character from 3 different character classes.

  • The character classes are: UPPERCASE CHARACTERS, lowercase characters, digits (0-9), and punctuation (( !#%&)(+*-,/.;=<?>@[ ]_^`{ }|~ )).

  • You do not have to additionally change your password on the compute nodes. It usually takes 10-20 minutes for your new password to propagate to all the cluster nodes.

Tip

You can refer to the web-page Choose a secure password to learn more about how to choose a good password.


Questions or comments? Visit our support online help desk at: https://support.idre.ucla.edu.


Create a password

After your user account is created you can set your password on SIM (the link below will take you to the page where your password can be set):


Forgotten passwords

You can reset your cluster password on SIM (the link below will take you to the page where your password can be reset):


Change your password

You can reset your cluster password on SIM (the link below will take you to the page where your password can be changed):


Retrieve your cluster username

To see your cluster username visit SIM (the link below will take you to the page with your Hoffman2 Cluster account details):



Questions or comments? Visit our support online help desk at: https://support.idre.ucla.edu.


Request a new sponsor

To request a new sponsor, visit SIM and open a support ticket by clicking on the Support link in the upper right corner of the webpage:



Questions or comments? Visit our support online help desk at: https://support.idre.ucla.edu.


Change your email address

To set your preferred email address for Hoffman2 Cluster correspondence, please update your profile on SIM (the link below will take you to the account profile page where your email address can be updated):



Questions or comments? Visit our support online help desk at: https://support.idre.ucla.edu.


Request membership to a secondary Unix group

To request access to a secondary Unix group, e.g. gaussian, please make a request on SIM (the link below will take you to the page with your Hoffman2 Cluster account details):


Note

If the secondary Unix group you are trying to join is not requestable under your SIM account, you will need to request access via our helpdesk


Questions or comments? Visit our support online help desk at: https://support.idre.ucla.edu.